Customers who know what they want buy right away.
A name, a brand, a category — an instant answer, just like the search they’re used to. No habit change, only a faster path to the product.
Your customers don’t need to know your categories.
Whisper understands what they’re looking for and helps them search and filter. “Light road shoes under €120” becomes filters and a matching selection.
Whisper is a salesperson with time for every customer.
It compares options, explains the differences, and recommends what’s best. Customers decide faster and with confidence they’re buying right — which means fewer returns and support tickets.





Built for e-shops that care about their customers
Our experience with Whisper has been excellent. We use both their chatbot and their help with answering emails, and it has dramatically simplified our daily customer communication. The biggest advantage is how quickly the system adapts to our tone and learns the way we want to respond. The chatbot then handles customer questions on its own and reliably, which removes a lot of routine work and gives us more time for the things that matter. We also really appreciate their support — always willing, fast and helpful. We genuinely enjoy working with them and can wholeheartedly recommend Whisper to other Shoptet users.
What I value most is how brilliantly it compares the technical specs across different models — things like body width, handle height from the ground, load capacity, wheelbase or sleeping space. Customers ask about these constantly, and sometimes they manage to stump even us.
The new Whisper add-on really pleasantly surprised me and I can recommend it to anyone with a clear conscience. From day one I've appreciated not only how well the AI chatbot itself works, but above all the excellent support in our language and the genuinely helpful attitude. All my individual notes, ideas and requests were handled quickly and with the team always trying to meet us halfway. You can tell the developers listen to feedback and really want to keep improving the product. That kind of approach is rare these days. I'm honestly very happy.
Very satisfied. We switched from a solution that was far more expensive than Whisper's current Pro plan — and couldn't interact with our e-shop internally. 10/10 so far.